ShoreTel Phone Systems

ShoreTel’s business phone communications system delivers voice, unified communications (UC), and contact center capabilities to enterprises of all sizes. It combines a distributed communications platform, intuitive user applications, IP phones, and an easy-to-use management system that integrates with leading business information systems. ShoreTel Phones boast:

• Unmatched audio quality
• Dial-in and dial-out conferencing
• Zero touch web conferencing
• Instant recording
• Reliable telecommunication processes

IP Phone System

ShoreTel’s IP phone system is a completely integrated unified communications system that is built from the ground up and designed to be the easiest to use, easiest to manage, full-featured IP phone system on the market today. Its distributed architecture is ideal for multi-site companies that span multiple locations because the ShoreTel IP phone system appears and behaves as a single, unified system.

Distributed Architecture

ShoreTel’s distributed architecture is ideal for multi-site companies that span multiple locations because voice switches and servers can be located anywhere on your IP network.

Centralized Management

ShoreTel’s Web-based management interface, ShoreTel Director, can manage and monitor all aspects of your system including IP phones, voice switches, voicemail, and auto-attendant.

Unified Messaging

Unfied Messaging allows access to voicemail and contacts out of the box with Microsoft® Outlook® integration. End Users can also make use of their calendars to schedule conferences and control handling of incoming calls.

Mobility

ShoreTel Mobility extends the full power of a desk phone and Unified Communications (UC) capabilities to a mobile and sets the user free to communicate from any location (office, home, hotspots) by enabling access to any network (cellular or Wi-Fi), simply and cost effectively.

Seamless Integration

ShoreTel can also interface with other PBX and CRM systems with support for SIP, MGCP, legacy TDM, and integration with Salesforce.com, NetSuite, and Microsoft Dynamics CRM.

Conferencing

ShoreTel’s Conferencing makes conferencing universally accessible, well beyond traditional users (such as sales), to include even those who have only occasional need for it. Dial-in conferencing enhances collaboration across the entire organization.

About ShoreTel Phone Systems

ShoreTel is a leading provider of Pure IP unified telephone communications solutions. ShoreTel’s IP phone system enables companies of any size to seamlessly integrate all communications – voice, data, and messaging-with their business processes. Independent of device or location, ShoreTel’s distributed architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in the United Kingdom, Sydney, Australia and Munich, Germany.

Additional ShoreTel Resources

• Conferencing Solution (pdf)
• Small Business Solution (pdf)
• System Management Solution (pdf)
• IP Phone Solution (pdf)

For additional information on ShoreTel Phone Systems, please visit the ShoreTel.com Resource Center

Please contact ETI today to find out if ShoreTel phone systems are the right choice for your small or medium sized business. We have installed ShoreTel telephone systems in countless offices throughout Charleston, and we want you to be our next satisfied customer!